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Shipping Information


White Delivery Truck

Shipping Information  配送說明

Order Processing 訂單處理說明


At we only process orders during business days, which is Monday - Friday (excluding holidays).  It takes approximately 1 to 2 business days to process an order before it is shipped.  During periods of higher demand, orders may take additional business days to process before being shipped.


Note: Occasional delays in processing time or Cancellation of order may occur when an item purchased is on back order or it is out of stock.  We are not responsible for delivery delays due to weather, insufficient address info, holidays, and/or carrier complications.


Item Availability 缺貨處理 may cancel your order, or part of your order, if the item(s) is out of stock and no longer available. You will receive an email if your complete order is canceled due to the out of stock item(s).

In the situation that part of your order is out of stock, iHome Shop will remove the out of stock item(s) from your order and will ship the remaining item(s).  You will not be charged for out of stock items ordered, and will be inform by an email notification.


Sales Tax 銷售稅

Applicable sales tax will be added to all purchases shipping to California and out-of-state.


Verification & Shipping 核實配送

When placing your order, please make sure to use your billing information (first name, last name, billing address) and contact information as it appears on your credit card statement. In the event that your information does not match exactly with what your credit card has on file, your order will be put on hold, pending verification.  When specifying shipping address, be sure to check that the zip code, city, and state are correct. If this information does not match the delivery service’s records, we may have to contact you to update the information.

*We cannot deliver to a PO Box*


​*我們不配送PO Box*

Tracking Your Order   追蹤訂單

If you have an account you can check the status of your order at any time.  


Shipping Method     配送方式

United States Postal Service/FedEx/UPS 

To ensure the best shopping experience, we use USPS, FedEx, and UPS to deliver our packages.

Note: Please double check and make sure the Shipping Information and address is correct, deliverable, and complete (Suite, Apt, Room # etc.) 

為了讓您有最方便又快捷的配送方式,我們選擇USPS, FedEx, 和 UPS 來派送您的訂單。


Shipping Timing  配送時間 

*Delivery date may vary according to USPS/FedEx/UPS ; we do not control the package after it leaves


Standard Delivery Fee 運費計算  


Nationwide Ship to Home

Shipping is calculated based on your total order value (after discount, excluding sales tax if applicable).

FREE shipping for cart subtotals greater than $39.99.


Delivery times are estimated by Fedex/UPS. It is not 100% guaranteed to arrive within the estimated time frame except for Express Mail. 
1. There is no fee to change your shipping address, if you change your address before the shipping process. 
2. There is an additional $6.99 fee will apply to your account, if you change your address during the shipping process.




註: 退款會扣除稅費和運費或重新郵寄包裹,另外將會收取顧客$6.99的運費。

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