Shipping Information 配送說明
Order Processing 訂單處理說明
At iHomehouseware.com we only process orders during business days, which is Monday - Friday (excluding holidays). It takes approximately 1 to 2 business days to process an order before it is shipped. During periods of higher demand, orders may take additional business days to process before being shipped.
Note: Occasional delays in processing time or Cancellation of order may occur when an item purchased is on back order or it is out of stock. We are not responsible for delivery delays due to weather, insufficient address info, holidays, and/or carrier complications.
Item Availability 缺貨處理
iHomehouseware.com may cancel your order, or part of your order, if the item(s) is out of stock and no longer available. You will receive an email if your complete order is canceled due to the out of stock item(s).
In the situation that part of your order is out of stock, iHome Shop will remove the out of stock item(s) from your order and will ship the remaining item(s). You will not be charged for out of stock items ordered, and will be inform by an email notification.
Sales Tax 銷售稅
Applicable sales tax will be added to all purchases shipping to California and out-of-state.
Verification & Shipping 核實配送
When placing your order, please make sure to use your billing information (first name, last name, billing address) and contact information as it appears on your credit card statement. In the event that your information does not match exactly with what your credit card has on file, your order will be put on hold, pending verification. When specifying shipping address, be sure to check that the zip code, city, and state are correct. If this information does not match the delivery service’s records, we may have to contact you to update the information.
Tracking Your Order 追蹤訂單
If you have an iHomehouseware.com account you can check the status of your order at any time.
Shipping Method 配送方式
United States Postal Service/FedEx
To ensure the best shopping experience, we use USPS, FedEx, and UPS to deliver our packages.
Note: Please double check and make sure the Shipping Information and address is correct, deliverable, and complete (Suite, Apt, Room # etc.)
為了讓您有最方便又快捷的配送方式,我們選擇USPS, FedEx, 和 UPS 來派送您的訂單。
Shipping Timing 配送時間
*Delivery date may vary according to USPS/FedEx; we do not control the package after it leaves iHomehouseware.com
Shipping Fee 配送費用
Free Standard Shipping with any online purchase of $29.99 excluding store pick up items (merchandise subtotal is calculated before sales tax and after any discounts or coupons). Truck delivery and shipping surcharges on over-sized or extremely heavy items will still apply (these charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order).
The cost for shipping is based upon total order amount. If shipping to multiple addresses, shipping cost will be based on order total for each individual shipping address.
48 States in US 美國48個州
1. Ground Shipping $5.99, free shipping over $29.99 before TAX.
1. Ground Shipping $5.99, 最終價滿 $29.99 (未含稅) 免運費。
Alaska / Hawaii 阿拉斯加/夏威夷
UPS ALASKA/HAWAII is charged $49 for the first 10 lbs. Every another 10 lbs will be charged for extra $19.99.
Examples: An order weights 15 lbs will be charged $49+$19.99=$68.99 for shipping.
An order weights 25 lbs will be charged $49+$19.99+$19.99=$88.98 for shipping.
UPS ALASKA/HAWAII $49(首重10磅以下),訂單重量每超過10lbs,額外加收$19.99 運費。
Special Handling Fee 超重處理費用
Ground Shipping Orders, may subject to an additional $2.99 special handling fee for whose weight over 30lbs and order amount under $100. (On top of the free shipping policy).
*Order weight is calculated by iHomehouseware measurement data, and observational error might happen.
Delivery times are estimated by Fedex/UPS. It is not 100% guaranteed to arrive within the estimated time frame except for Express Mail.
1. There is no fee to change your shipping address, if you change your address before the shipping process.
2. There is an additional $16.50 fee will apply to your account, if you change your address during the shipping process.
Fedex/UPS will make three attempts to deliver a package. After the third attempt, Fedex/UPS will call the customer and inform them of their delivery. To prevent any complications with your delivery, please provide your most accessible phone number.
We cannot ship to P.O. Boxes or A.P.O. Box addresses. Orders will be canceled automatically without a valid street address.
3. 所有訂單郵寄重量最高的配額為30 lbs,訂單超過30 lbs,我們有權取消訂單或收取額外郵寄費用。
4. 我們無法向 P.O. box 和 A.P.O. box 地址發貨,所有填寫不正確的地址訂單將被自動取消或被退件。